The Farm

Hours

Saturday Hours: April – December

Farm Operations and Sales Areas

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PICKUP AREA GREENHOUSE

110 Codjer Lane Sudbury, MA 01776

Email: [email protected]

978.639.6313


LANDSCAPE STONE AND SUPPLIES

110 Codjer Lane Sudbury, MA 01776

Email: [email protected]

978.639.6291


MAIN OFFICE

110 Codjer Lane Sudbury, MA 01776

Email: [email protected]

978.443.7177 | Fax: 978.443.5440



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Delivery
Delivery of all products is available throughout New England.


Depending upon the customer location, materials ordered, and destination there are varying minimums. Please contact one of our sales representatives for information and rates. Issues with the product on a delivery must be noted on the paperwork at the time of delivery.

Delivery Policies

As part of our commitment to superior customer servic­e, we offer delivery of our products.  Together with our drivers, our goal is to deliver to your location in a safe, timely and efficient manner.

Type of Delivery
We offer delivery services to our customers at a charge set by the Company based on geography and whether equipment use and a driver helper is required for the delivery.  Check with your salesperson about the charge to deliver to your location.

We offer Curbside/Tailgate delivery for deliveries.       Curbside/Tailgate means at or near the entrance to the delivery site.

Only Cavicchio employees are permitted on Cavicchio trucks and Cavicchio equipment.

In order to make accurate and efficient deliveries we need our customer to be at the site at the time of delivery to inspect the order and sign the delivery paperwork.

Scheduling/Delivery Time
The customer scheduled for the first delivery each day will be contacted by our dispatcher the prior day.  The Driver will call the next delivery customer upon finishing each delivery to alert the customer of the ETA for the next delivery.

Delivery Site Safety
Deliveries must be made with a Safety First goal for our drivers, customers and delivery site property.

Our drivers must follow all required safety procedures including all federal, and state, local driving rules and Company policy.

Only drivers trained and certified in the operation of a Spyder may use a Spyder as part of a delivery.  The use of a seat belt is a requirement for Spyder operation. Proper operation of the Spyder including proper load management is a required element for Spyder operation.

Drivers must assess the job site to make sure the delivery can be made safely without causing damage to persons, property, powerlines, wires. If the delivery site poses a safety hazard that the driver cannot easily eliminate, the driver will contact his/her dispatcher to find a solution to any safety issue posed at the site.

Scheduled Pickup
Orders phoned, emailed or faxed can be scheduled for pickup within 48 hours.

Orders not picked-up on schedule will be returned to inventory and a 20% restocking fee will apply. We are happy to special order product for you. Special orders require a 50% non-refundable deposit due at the time that you place a special order. We will notify you when the special order stock arrives. Special orders must be picked up within 48 hours of the date of notification. Cancellation of pulled or staged material not picked up within 48 hours will result in a 20% cancellation fee.

Special Orders
Orders phoned, emailed or faxed can be scheduled for pickup within 48 hours.


Orders not picked-up on schedule will be returned to inventory and a 20% restocking fee will apply. We are happy to special order product for you. Special orders require a 50% non-refundable deposit due at the time that you place a special order. We will notify you when the special order stock arrives. Special orders must be picked up within 48 hours of the date of notification. Cancellation of pulled or staged material not picked up within 48 hours will result in a 20% cancellation fee.

Nursery Tagging
Only individuals employed by your company can tag material on your behalf.

Your company will be responsible for all material tagged by those individuals you have authorized to tag on your behalf. Nursery plant material at our Lincoln Road Nursery may be tagged and reserved for up to three weeks. After September first we will only reserve for up to two weeks. Previously tagged orders will be staged and held only if the total reservation time does not exceed the overall three-week time limit. Cancellation of staged orders will result in a 20% restocking fee. We do not hold plants in the Pickup Area, but we can enter a sales order for a scheduled pickup within 48 hours.  Contact your sales representative for details.

Return Policy
All returns or claims of any kind must be made within 48 hours,

be accompanied by a sales receipt, and are subject to quality inspection. A 20% restocking fee will be applied. Product that has not been properly tarped or covered is not eligible for return.

To avoid potential exposure to boxwood blight we do not accept returns or exchanges of Buxus – Boxwood varieties.

We guarantee our plants are true to name, healthy, pest and disease free when they leave the property. If you have any issues or concerns, please let us know within 48-hours of purchase and we will address it promptly.

Freight, labor, and other costs are not refundable.

Sustainability
We’ve been working the land for four generations,

so we take our responsibility to care for the environment seriously. We combine time-honored methods and specific carbon-reducing projects to continually optimize our operations while respecting and protecting the environment. Our commitment to reduce our impact has long been a core part of how we move our business forward.


Growing Facilities

Locations below are growing facilities only and not open to customers

Leominster, MA
Lancaster, MA
Edenton, NC